Our Services
Aexa BPO is a premier provider of Business Process Outsourcing (BPO) services, specializing in debt collection and recoveries, with extensive expertise across Telecom (Telco), Banking & Finance, and Fast-Moving Consumer Goods (FMCG) sectors. Our comprehensive range of BPO services is designed to optimize business operations, reduce costs, and drive efficiency for organizations of all sizes.
BPO offers a wide array of services, including:
- Collection & Recoveries – Aexa BPO specializes in efficient collection and recovery strategies, helping recover outstanding payments while maintaining positive customer relationships.
- Legal Recoveries / Litigation – We provide expert legal recovery services, including litigation support, to assist in the effective recovery of debts and the resolution of complex legal matters.
- Customer Service Management – We provide 24/7 customer support to handle inquiries, complaints, and technical assistance, ensuring a seamless and positive customer experience at every touchpoint.
- Accounts Receivable Management – Our team streamlines invoicing, payment collections, and reconciliation processes, helping improve cash flow, reduce errors, and boost operational efficiency.
- Telemarketing & Lead Generation – Aexa BPO excels in creating targeted outreach campaigns designed to generate high-quality leads, driving increased sales and revenue growth for your business.
- Back-office Support – We offer comprehensive back-office services such as data entry, document management, HR outsourcing, and payroll processing, allowing you to focus on core business functions while we handle the administrative workload.
- Technical Support Services – Our skilled agents provide troubleshooting, product support, and IT services that enhance customer satisfaction, reduce downtime, and ensure smooth operations for your business.